Case Studies.
Some of my favorite projects.
My work sits at the intersection of mental health, systems design, and implementation. I come in when there’s a strong idea or need, but no clear path to make it real. I work across clinicians, product teams, and community programs to turn complex ideas into things people actually use, designing with those closest to the problem to translate their pain points into programs, tools, and processes.
A path to pilot within a federal health system
This work made clear how important it is to ask the right questions, clarify intent, and recognize patterns across different stakeholder groups — especially in high-stakes environments like suicide prevention. That helped design surprisingly simple tools that removed blockers and aligned decision-makers.
A smooth clinical onboarding for distressed parents
This work made clear that good onboarding, especially for mental health apps, is more than just information collected — it’s about the emotional and educational experience of users who need your services.
An SMS-based mental health course for Busy adults
This work made clear that education — no matter how valuable — must still fit into everyday life in order to be received and engaged with. It also tested what mental health guidance was and was not scalable.
A way to engage trauma-surviving teens in therapy
This work reinforced that designing for mental health access shouldn’t assume that those who want and need therapy will seek it — understanding motivation, cultural context, and how different groups respond to different therapeutic modalities is crucial.
A modernized workflow for legacy organization
This work reinforced how often complex systems are held together by simple, repeated steps — and how simple changes to those steps can have outsized impact. It also made me value how important it was to include voices from people doing the work on the ground when identifying core problems.