Case Studies.

Some of my favorite projects.

My work sits at the intersection of mental health, systems design, and implementation. I come in when there’s a strong idea or need, but no clear path to make it real. I work across clinicians, product teams, and community programs to turn complex ideas into things people actually use, designing with those closest to the problem to translate their pain points into programs, tools, and processes.

An SMS-based mental health course for Busy adults
Jess Song Jess Song

An SMS-based mental health course for Busy adults

This work made clear that education — no matter how valuable — must still fit into everyday life in order to be received and engaged with. It also tested what mental health guidance was and was not scalable.

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