Case Studies.

Some of my favorite projects.

A pathway to pilot within a federal mental health system
Jess Song Jess Song

A pathway to pilot within a federal mental health system

This work made clear how important it is to ask the right questions, clarify intent, and identify patterns across stakeholder groups — especially in high-stakes environments like suicide prevention. That made it possible to design surprisingly simple tools and resources that removed blockers for awardees and kept decision-makers aligned.

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